Revenue Coordinator-London Cluster Marriott Hotels based in Park Lane London - Europe Office-UKShared Service - London

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Job Summary

Assist in the management of rooms inventory to maximize cluster rooms revenue
as well as maintain accurate reservation system information. Assist in the
preparation of the agenda and other supporting documents for sales strategy
meetings. Assist in managing room authorizations| rates| and restrictions|
including communicating with rate restrictions and strategy to properties.
Assist with account diagnostics and monitoring transient and group inventory
to ensure straight-line availability. Assist in the implementation of hotel
sales strategies in the reservation and inventory systems. Escalate technical
questions relating to the reservations and property management systems to the
correct support desk in a timely manner. Monitor the compliance with and
participation in Company promotions and eCommerce channels.

Follow all company policies and procedures; ensure uniform and personal
appearances are clean and professional; maintain confidentiality of
proprietary information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address guests’ service
needs; thank guests with genuine appreciation. Speak with others using clear
and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Read and visually verify information in
a variety of formats; move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance; stand| sit| or
walk for an extended period of time. Perform other reasonable job duties as
requested.